Chapter 2: Assessment
An ongoing process
Building and nurturing trust continues throughout the call. Similarly, assessment is not an endpoint. In the course of a palliative care call, it’s very possible that the agreed upon plan will change based on a rapidly evolving clinical profile. You may find that reassessing and discussing treatment options and goals of care is ongoing because:
- The patient’s status may be changing quickly.
- Family members are fearful and tentative.
- New information may be shared.