Chapter 1: Myth: Nothing more can be done

Validating and reassuring

The grief expert says
Dr. Chris MacKinnon explains the importance of reassuring families that they've done a good job and how to communicate that.(3:22)Video transcript
The psychosocial expert says
The importance of psychosocial care.(3:22)

Families want to know they’re doing a good job providing care or supporting the person who is dying. Acknowledging their efforts can go a long way in building rapport and relationship.

People also need to know that what they're feeling is appropriate and valid. It can be tremendously healing when you verbalize what's happening. 

 

Conversation Prompts

This isn't easy for you, is it?

This is exhausting for you, isn't it? 

I can see how well you’ve taken care of him. You can be really proud of that. 

She’s very lucky you've been here to take care of her. You must love/have loved her very much. 

This is one of the hardest things in life but my sense is that you really have done your best.