Chapter 1: Interpersonal challenges

Introduction

While some families will be relatively easy to work with, various relational-type problems can occur depending on the circumstances. This chapter provides guidance on some situations that require a paramedic to place limits and preserve boundaries, while retaining the calm demeanor of a gentle but firm clinician who will not be visibly rattled. 

For additional information, see Module 4, Decision-making and Chapter 3 of this module, Transport.

Included in interpersonal challenges are those that can arise from cross-cultural misunderstandings. 

For additional information, see Module 6, Supporting the patient and family - Chapter 2, Respecting and responding to cultural practice and traditions.