Chapter 5: Actions you can take

Family and friends as experts

Family and friends – those closest to an individual – are usually the people who know them best. They may have noticed the paramedic is having a difficult time but, anxious about their reaction, have hesitated to speak up. Remaining silent can be a means of self-protection and maintaining some control over the situation. These questions may help you decide if speaking up is a good idea.

  • Is speaking up safe?
  • What would be the best approach for me to take in raising this concern?

  • What will the reaction be? How will I handle it? Can I handle it?

  • Would it help to ask someone we both trust to be part of the conversation?

Challenging and possibly intimidating as this may be, paramedics who are struggling need to hear these concerns from someone they know cares about them.