Chapter 1: Communication essentials
Why the conversation is important
Remember, as difficult as this is, you’re doing the family a great service. Honest information delivered in a compassionate way will:
- Help them prepare for what’s to come.
- Provide the basis for them to make well-informed decisions.
- Foster trust in the relationship you’re building with the family.
It can be very gratifying professionally to assist a family at this difficult time – helping them to navigate these challenging issues.
For additional information, see Module 2, Assessment and building trust - Chapter 1, Building a relationship.